Event Details

Scaling up support for spaces is crucial to the growth of your tools and user base. Join us to explore ways to standardize processes and centralize information so problems are solved quickly and consistently. We’ll cover how to use monitoring tools to spot and fix issues before they disrupt meetings. This webinar will discuss how to automate routine tasks and give users easy self-help options to reduce support load. We’ll also discuss ways to train your team, gather feedback for continuous improvement, and stay ahead of new technologies and security needs.

Join this April Power Hour to:

• Identify and begin to implement standardized procedures for IT support operations, enabling consistent problem resolution across enterprise meeting spaces
• Discuss how to utilize monitoring tools to proactively detect and address issues
• Explore strategies for training IT support teams, gathering user feedback

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*RU approval is pending.