Do you struggle to efficiently train new staff? Is your staff’s time monopolized by performing basic troubleshooting for customers who don’t know how to use your AV systems? It doesn’t have to be this hard.

Who Should Take This Course

  • Technology managers
  • Integrators who work in higher education
  • All AV professionals with managerial responsibilities

Course Features

The course covers the following topics:

  • Create SOPs that allow staff and end users to use AV/IT resources effectively
  • Develop orientation tools and procedures to efficiently onboard direct reports
  • Train direct reports on how to implement AV/IT solutions
  • Train end users to apply procedures to meet their AV/IT needs
  • Develop procedures for analyzing actionable data to limit AV/IT failures

Download complete course outline

Certification Renewal Units

RU

CTS: 24 CTS-D: 24 CTS-I: 24 Max: 24

 

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Highlights

Save Money: Bring Our Training to Your Office

Get the same expert instruction your staff would receive if they came to classes around the world, but without the added expense of student travel.

Explore AVIXA Contract Training

Education Tracks

Chart your course in the AV industry.

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Upcoming Events
July
14

14 July 2020
1:00 AM - 2:00 AM
UTC

Webinar
Webinar: Upgrading Your Architectural Toolkit With The Latest Audiovisual Technologies
July
14

14-23 July 2020

Training
RU
AV Design 1: Distance Learning, Session 1
July
14

14-23 July 2020

Training
RU
CTS-I Prep: Distance Learning, Session 1