1 Grand Plaza, Grand Canal Street
Dublin D04 HR25
Beaufort Room, First Floor

Time: 9 a.m.– 5 p.m. GMT

How to Effectively Manage AV Spaces and Staff

Explore best practices to train new staff and help them deliver solutions to your customers.

Course Highlights:

  • Create SOPs that allow staff and end users to use AV/IT resources effectively
  • Develop orientation tools and procedures to efficiently onboard direct reports
  • Train direct reports how to implement AV/IT solutions
  • Train end users to apply procedures to meet their AV/IT needs
  • Develop procedures for analyzing actionable data to limit AV/IT failures

Course Fees

  • AVIXA Member: Premium: €493 | Elite: €435
  • Non-Member: €580

Register & Course Cancellation Policy

For more information and to register for this course, contact Sarah Carless at: scarless@avixa.org.

See here for full details on the AVIXA Course Cancellation Policy.


CTS: 24 | CTS-D: 24 | CTS-I: 24 | Max: 24


Chuck Espinoza 

Charles (Chuck) Espinoza, CTS-D, CTS-I, CQT, PMP, ISF-C, DMC-T, DMC-D, DMC-E, EAVA, ECA
Senior Staff Instructor

As a Senior Staff Instructor at AVIXA, Chuck has over 26 years’ experience in the AV industry with 13 years in the United States Marine Corps. In the U.S. Marine Corps, Chuck was the Chief Sound System Engineer for the United States Marine Corps’ Musical field units. Since retiring from the Marines, he has held a variety of AV positions supporting commercial and federal government clients as well as contributing to the development of hundreds of audio-visual professionals. Chuck has served on the Scheme and Item Writers committee, as an AVIXA’s Leadership Search Committee Member and Chair of AVIXA’s Certification Steering Committee, as well as a contributor the InfoComm Installation Handbook. 

Supported by

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Event Information

17 September 2019-19 September 2019

Live Training