Many systems deployed are capturing analytics about the room usage, but few technology managers are utilizing this data to its full potential if at all. In this part of the discussion, we will consider a sample analytics report. We will also talk about how it can be used to make smarter system design decisions, more effectively deploy meeting spaces across campuses, and improve the overall user experience. Topics of the discussion will include:
-What type of data should be collected and how?
-A sample analytics report will be presented
-How should it be presented so technology managers can easily ingest the information
-How much information should be included
-In-depth data analysis
-How this data can be used to improve AV
-Is the capacity of meeting spaces appropriate?
-Are all sources and functions being used?
-How quickly does it take to start a meeting (10 minutes is the average for a 60 minute meeting)?
-What is my meeting space usage efficiency? What should I aim for?
-How are my systems perceived by my users?
-What types of issues are plaguing my systems, and how quickly are they addressed?
-Can I alter the design to alleviate any of these issues?
-Why this type of system documentation is important for the AV industry
Vice President of Standards
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