Nikki Ault

VP Of Client Services, Coffman Media

Nikki Ault is the Vice President of Client Services at Coffman Media, LLC, where she leads client success strategy, recurring revenue initiatives, and long-term customer relationships for the company’s digital signage technology solutions.

With nearly 20 years of experience in customer service and relationship management, Nikki is passionate about creating exceptional client experiences and building scalable processes that support growth and retention.

Outside of work, Nikki enjoys traveling, exploring new restaurants and cities, cooking, and spending time in the sunshine with her husband Jason and their two teenage daughters, Hayley and Allyson.

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Articles by Nikki Ault

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The Deployment Is Not the Finish Line: The Role of Client Success in Digital Signage

In digital signage, we spend a tremendous amount of time talking about the technology, the installation, the content, and the deployment. But the moment the system goes live should not be viewed as the end of the project. It should be the beginning of the client relationship.

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