Tech Support

Podcasts|Nov 3, 2025

How to Conduct Remote Interviews in a Corporate Studio | Tech Support, Ep. 7

In this episode of the Tech Support Podcast, hosted by Mark Metzger and produced by AVIXA, we bring in some experts from Ross Video to discuss how to best transform an existing office spaces into cutting-edge remote production hub. Featuring Peter Fitton and Jamie Hall from Ross Video, we explore the latest technologies and strategies for building seamless remote production capabilities, and find out from the pros how you can modernize your workspace to meet the demands of today's digital forward world.

Podcasts|Oct 31, 2024

AV Experts Answer Your Burning Questions on AV and Facilities | TECH SUPPORT Ep.1

Welcome to the debut episode of "Tech Support" by AVIXA, your go-to podcast for tackling technical questions in the audiovisual world. In this episode, join hosts Matt O'Reilly, CTS-D, CTS-I, ANP from the University of Toronto Mississauga and Luke Johnson, CTS-I of CTI as they dive into pressing questions from the AV community. Whether you're designing state-of-the-art auditoriums, navigating AV standardization, or setting the stage for hybrid learning, Matt and Luke provide practical insights and expert advice. Discover strategies for defining classroom requirements, optimizing hybrid classroom setups, and training faculty for a seamless hybrid education experience. Tune in and empower your AV journey with guidance from industry leaders!

Podcasts|Feb 27, 2025

Jack Drury of Shure Answers Your Audio and Podcasting Questions | Tech Support

Join host Leon Prather for an episode of AVIXA’s Tech Support podcast, recorded live from Integrated Systems Europe 2025. In this episode, Leon welcomes Jack Drury from Shure to answer the AV community’s most pressing questions about audio and podcasting. Whether you’re looking to enhance your audio setup or gain deeper insights into the world of podcast production, Jack’s expert advice will guide you through the intricacies of achieving top-notch sound quality. Tune in to explore the latest trends, tools, and techniques that are shaping audio excellence today and beyond!

Podcasts|Mar 13, 2025

Pro Studio Design Questions Answered w/ Ryan Haberman of Forecast Consoles | Tech Support

Ever wonder how furniture can help enhance a production space? In this episode of Tech Support, AVIXA's Leon Prather is joined by Ryan Haberman, CEO of Forecast Consoles, Inc. to answer your burning questions on how to best optimize your studio setup w/ purpose-built furniture.

Podcasts|Mar 20, 2025

Virtual Insanity! Max Paiement Answers Your Virtual Studio Questions | Tech Support: Ep. 4

In this episode of Tech Support, AVIXA's Mark Metzger is joined by Max Paiement, Technical Solutions Manager of Ross Video, to answer your burning questions about the setup, technology and best practices for an exceptional virtual environment for production. This episode was recorded at Integrated Systems Europe 2025 in Barcelona, Spain.

Podcasts|Apr 18, 2025

Broadcast AV Questions Answered with Josh Ashcraft of Ross Video | Tech Support, Ep. 5

In this episode of Tech Support, AVIXA's Mark Metzger is joined by Josh Ashcraft, Solutions Architect at Ross Video, to answer your burning questions on incorporating broadcast solutions in various corporate AV setups.

Podcasts|Jul 3, 2025

Barco’s Dack Patrick Answers Your Questions on Display Technology | Tech Support: Ep. 6

In this episode of AVIXA's "Tech Support," host Matt Pana of ISDA sits down with Dack Patrick from Barco to explore the intricate world of display technologies. Learn more about the nuts and bolts behind Barco's display technologies, as Dack answers pressing questions from the AV community. Tune in to uncover the innovations powering Barco's industry-leading technology!

Podcasts|Mar 16, 2026

Troubleshooting AV‑over‑IP & Digital Signage: A Systematic Approach | Tech Support, Ep. 8

In this episode of Tech Support, host Holger Wiesenberg, CTS, ANP (Audinate) sits down with Yasemin Fröhlacher of Easescreen to break down one of the industry’s most common challenges: effective troubleshooting in AV‑over‑IP and digital signage systems. Recorded live at ISE 2026, this conversation dives into why modern troubleshooting feels more complex—and how technicians can stay calm, systematic, and successful when things go wrong. Holger and Yasemin explore real‑world examples, from black screens to network discovery issues, and share practical advice on everything from checking physical layer connections to navigating corporate network security. This episode will help you streamline your troubleshooting strategy and better understand today’s AV‑over‑IP landscape.