Noel Bruton

Noel Bruton, a management consultant and bestselling author of numerous books specialising in IT and tech support management. Noel will be your impassioned and enthusiastic tutor. His AV experience goes right back to mic’ing up bands at college in the 70’s, running AV/VC workgroups for global companies, designing AV service management practices for universities, and composing, mixing, and mastering videogame soundtracks. The originator of terms, methods, and techniques in the tech management field, he referred to in his native UK as ‘the godfather of [tech] support’. If you use the words ‘desktop support’, ‘quality index’, or ‘escalation’, you are quoting Noel Bruton.