Date: 10/20/2020
Sponsored by: STRATACACHE


Promotional and ordering position menu displays have been rapidly growing in importance in the quick service restaurant (QSR) industry, but the 2020 health crisis made them mission-critical. With dining areas closed or restricted in customer numbers, QSR operators saw drive-thru business soar from 60%-70% of sales, to as high as 100%. Operators without drive-thru capacity are now adding that capability, or using in-window and outside screens to facilitate options like curbside and order-ahead window pickups.

In this webinar, industry experts will discuss why digital signage has quickly grown fundamental to QSR operations, and increasingly so for fast casual operators. Panelists will discuss how displays and intelligent software are being used to engage, inform and transact with customers. Viewers will also learn how digital signage is being used behind the scenes to inform and train staff, and better monitor and manage the fast-growing delivery sides of their businesses.

A monthly series of highly-topical digital signage conversations, each Power Hour kicks off with an industry update on the latest in the digital signage realm followed by a roundtable discussion for a broad cross-section of input on these topics.

Series Sponsor: 


Upcoming Dates:

Nov 17, 2020 01:00 PM
Dec 8, 2020 01:00 PM



Dan Williams
Senior Director
Content Strategies 

  • 20 years of experience with digital technology, data/ROI analysis, and strategic planning to market consumer products in the food and beverage industries. 
  • QSR SME recognized for architecting marketing solutions, building brand equity, increasing customer relevancy and driving revenue.  
  • Led the efforts to create the Digital Retailing Vision and Technical Solution for 14,000 McDonald’s restaurants in the US.
  • Currently provides insights, recommends technologies and strategic roadmaps for drive thru experiences.

  • Sara_Grofcsik Sara Grofcsik 
    Senior Director of U.S. Sales 
    Display Division
    Samsung Electronics America

  • Sara Grofcsik is the Senior Director for U.S. Sales for the IT B2B division of Samsung Electronics America.  
  • Sara leads Samsung’s QSR market, a recognized leader in both outdoor and indoor digital display signage space, and provides thought leadership to the Enterprise, Retail, and Education display verticals. 
  • She leads the Women in Display group and is a recipient of the Kim London award in 2014, Sales Achievement Award in 2018, and was a selected member of CRN's 2020 Women of the Channel. 

  • Todd_HoffmanTodd Hoffman
    Digital Product Manager
    Krispy Kreme Doughnut Corporation

  • Creating easy, intuitive digital experiences that inspire shopper confidence and speed up the path to purchase has been Todd’s focus and passion since 2010. 
  • Most recently, as Digital Lead for Krispy Kreme, he rolled out a suite of digital experiences at their new Times Square flagship that Sixteen:Nine’s Dave Haynes referred to as “... may be the most ambitious, experience-driven QSR operation on the planet.” 
  • Prior employer/clients include: Staples, Lowes/Canada, Bloomingdale’s, and La-Z-Boy.

    Dave_Petricig Dave Petricig
    Director of Channel Sales
    Ping HD

  • 24 years of channel sales experience in Pro AV & Digital Signage.
  • Holds 27 Digital Signage Federation Micro Credential Course Certificates and 3 Digital Signage Experts Groups Certifications (DSCE, DSDE, DCME).
  • Leads the channel sales initiative and strategy for Ping HD, a digital signage CMS company based in Denver with over 30,000 licenses.
  • Does over 250 software demos per year to assist channel partners and end users in digital signage menu board opportunities for behind the counter and drive thru.

    David Haynes
    Founding Editor

  • Dave is best known around the industry as the publisher and principal writer behind Sixteen:Nine - an online trade publication that has covered the digital signage and visual communications business since 2006.
  • 16:9 has a global readership and generates 1,000s of page views daily.
  • There are more than 7,000 posts on 16:9, and the count grows almost daily.

  • North America Webinar Sponsors

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