September 17, 2019 by Cindy Davis

Designing an Inclusive Gen Z Workplace

The cultural legacy of every generation is shaped by complex factors: social movements, global uprisings, economics, technological breakthroughs, and evolving views on privacy.

Understanding how these facets interact and affect individuals, and then applying that insight to workplace design, have been focal points for Kay Sargent, senior principal, director of WorkPlace at HOK, a global design, architecture, engineering, and planning firm.

“As the Millennials have matured, their legacy is starting to be more clearly defined,” Sargent said. “We know what has impacted Gen Z, but their legacy is yet to be determined. I strongly believe that we grossly over-labeled the Millennials, and I don't want to do the same thing to the Gen Zs.”

Sargent opines that while many companies focused on designing for Millennial workers, Baby Boomers did not retire as quickly as people expected, creating myriad workplace challenges. Sargent proposes new, inclusive workplace design concepts that will support multiple generations and an increasing population of neurodivergent workers.


About Cindy Davis

Cindy Davis has been immersed in technology since dismantling her transistor radio while in grade school. For more than 20 years, she has developed and delivered content for the industry's top print and online publications as well as at live events and trade shows. Davis enjoys exploring the ethos of experiential spaces as well as diving deep into the complex topics that shape the AV/IT industry. In 2012, the TechDecisions brand of content sites she developed for EH Publishing was named one of “10 Great Business Media Websites” by B2B Media Business magazine. A lifelong New Englander, Davis makes time for coastal hikes with her husband, Gary, and their Vizsla rescue, Dixie, sailing on one of Gloucester’s great schooners, and sampling local IPAs.